Loan apps: staying safe

A loan app is simply a lender's application process on your phone. The same rules apply as for any lender: it must be registered with the National Credit Regulator, show its NCRCP number, check your affordability and give you a pre-agreement quote. Be very careful of apps that demand access to your contacts or photos — some illegal apps use these to shame borrowers.

What lenders check

• NCR registration number
• Your identity and bank details
• Affordability and credit record

Documents you'll need

• ID document
• Bank statements (often via secure online link)
• Selfie for identity verification

Watch out for

• Refuse apps that want access to your contacts or photo gallery.
• Download only from official app stores and check reviews.
• Never pay an upfront fee to 'unlock' a loan.

How do I check if a loan app is legal?

Search the lender's name or NCRCP number on the NCR's registered credit providers list.

Are loan apps cheaper?

Not necessarily. The same legal caps apply; compare total repayable.

What if an app harasses me?

Report it to the NCR on 0860 627 627.

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