SASSA & grants help centre

Clear, step-by-step answers to the SASSA questions South Africans search for most.

QuickEasyLoans is not SASSA and is not linked to government. We never ask for your SASSA PIN or OTP. Always use the official SASSA website or call centre (0800 60 10 11) for your own application.

• How to check your SASSA SRD R350 status: How to check your SASSA SRD R350 status online or by WhatsApp, what each status message means, and what to do if it says declined or pending.
• How to appeal a declined SASSA SRD grant: Got a declined SRD R350 status? Here's how to lodge a SASSA appeal online, how long it takes, and how to check your appeal outcome.
• When does SASSA pay? Payment dates explained: How SASSA schedules payment dates for older persons, disability, child support and SRD grants each month, and where to find the official dates.
• How to change your SASSA banking details: Step-by-step guide to updating your SRD banking details on the official SASSA site, what accounts are accepted and how to avoid banking-detail scams.
• Borrowing on a SASSA grant: be careful: Can you get a loan on a SASSA grant? What registered lenders consider, the real costs, and safer alternatives for grant recipients.